Shipping Policy

Most orders are prepared for shipping within two (2) business days. When it has been processed and ready to ship, you will receive an email confirmation with tracking information.

Domestic U.S. Customers typically receive their purchases within 2-4 business days after dispatch. International customers usually receive their purchases within 7-10 business days after dispatch.

TRACKING

At times the courier will not scan the package immediately. Once you have been notified about your package’s departure, please allow tracking information 48 hours to update once notified.

Once your order has left our facility we no longer have any contact or control over it and you will need to get into contact with the courier directly to obtain any information. Furthermore, if an order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have.

PACKAGES RETURNED TO SENDER

Once a package has been returned to us due to address issues, we will contact you to organize a new delivery. If you do not respond to our email within 30 days, your order is Null & Void. 

*Please make sure you input your correct address. If an order is sent back to us due to an incorrect address you are responsible to repay the shipping cost*

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(+612) 2531 5600

info@medzin.com

PO Box 1622 Colins Street West Victoria 8077 Australia

Medzin